A Cabanga Africa Publication
Africa Thinks Here
On-the-ground business intelligence in Namibia, since July 2019.
Section
Munya Chimba’s story is one of resilience, strategic thinking, and transformative leadership in logistics and retail in South Africa. From humble beginnings as an accounts clerk to founding and leading SITT Group, his career exemplifies the power of bold decisions,...
All over the globe, businesses are increasingly recognizing that customer experience (CX) is not just a buzzword, but a strategic imperative. It's the sum total of all interactions a customer has with a brand, and it can make or break a business. “Customer care...
A strong, empowered team is the backbone of any organisation striving for excellent customer experience (CX). Employees who feel valued, motivated, and equipped to make decisions can deliver exceptional service that delights customers and drives business growth....
A delicate balance: Welcoming the new while retaining existing customers “Keep the front door open to welcome new customers, but seal the back door to keep the existing ones” In the ever-evolving business landscape, striking a balance between attracting new...
As social media platforms continue to rise in popularity, it opens the door for businesses to advertise and reach new leads. LinkedIn is a great platform to help you garner brand awareness and earn new leads using ads. How much does it cost to advertise on LinkedIn,...
As global economic and political dynamics shift in 2025, Australia finds itself at a crossroads. Its iron ore industry, a cornerstone of the nation’s economy, is facing significant pressures from external factors such as China's economic slowdown and rising...
In a striking development within the UK financial sector, Santander UK has allocated a substantial £295 million to address compensation claims stemming from a car finance mis-selling scandal. This move underscores the increasing scrutiny on financial institutions to...
The UK's Financial Conduct Authority (FCA) has intensified its regulatory oversight by initiating a consultation on extending the timeframe for addressing motor finance complaints. This move underscores the agency's commitment to consumer protection and its proactive...
China has officially surpassed Germany in industrial robot density, marking a pivotal shift in global manufacturing dynamics. According to the International Federation of Robotics (IFR), China now ranks third globally, with 470 robots per 10,000 workers, a dramatic...